Effective Knowledge Management, is a core organisational competency, involving an interdependent synthesis between people, processes and technologies, which should be focused on increasing an organisation’s ability to act effectively, with a continuously improving quality of decision making and timing, in line with well communicated organisational objectives, in order to generate increasing stakeholder value.
Ideally, Knowledge Management should be managed as a strategic discipline using business specific practices & tools.
This ever increasing value, is leveraged through the creation, gathering, packaging, sharing and storing of essential information and context, in a Knowledge Culture and Environment conducive to sharing, using appropriate Knowledge Habits and Practices and leveraging the organisational Knowledge Assets and Experts, through effective Knowledge Tools and Enablers, which, if implemented and maintained correctly, provides sustainable competitive advantage.
Ideally, Knowledge Management should be managed as a strategic discipline, which is given effect through a Knowledge Sharing and value based leadership style and culture, using business specific improvement practices and tools, which are aimed at developing an organisation’s intellectual capital in a re-usable and easilyaccessible institutional memory, for the creation of total stakeholder value.
Ultimately, each organisation must define for itself, what the term “Knowledge Management ” means to it as an organisation and what the objectives and benefits of managing knowledge are.
