We live in a world of constant and increasing information overload, where the boundaries between fact and fiction, truth and perception, best practice and burnt out, and needs and wants, are blurred by deadlines and often archaic management practices.
We need to be able to sense a specific knowledge need, gather or retrieve appropriate information and facts, package and share it with others in an unambiguous format of knowledge transfer and then evaluate whether we have effectively met that need.
We live in a world of constant & increasing information overload with little knowledge creation and distribution.
If so, we need to store and retain the magic for re-use by others and we need to make sure that they know it’s there. If not, we need to start over until the magic of information transformation is achieved and the new knowledge is created and distributed.
It is essential to realise however, that the moment we move back, out of the Human Domain, where the complex processes of synthesis and “judgement in context” can only be applied and we store our new knowledge back in the Digital or Physical Domains, it reverts back to information and data – and the magic is gone – until it is re-used, in context, by others and with new wisdom.
For this reason, effective Knowledge Management cannot be achieved by a series of independent and disparate initiatives or fancy software tools – it needs to exist in an integrated framework, combining strategic insight with functional simplicity.
Effective Knowledge Management can only be achieved using an integrated systems thinking approach.
