Since the emergence of Knowledge Management (KM) during the middle ‘90’s, with its original promise of becoming the panacea for leveraging all intellectual capital and unlocking organisational wisdom and value, Knowledge Management has evolved through a series of often failed incarnations, to become a respected strategic discipline in many highly competitive, innovative or seriously service oriented organisations.
The failure of many of the early KM interventions, was as a result of a fixation and focus on a “systems” approach to KM, with only limited elements of people engagement and change management involved. In reality however, systems share information and only people can share knowledge.
Learn how to effectively identify, plan & manage your:
Key knowledge Needs and Drivers
Barriers and Benefits
Knowledge Culture and Environment
Knowledge Habits and Practices
Knowledge Assets and Experts
Knowledge Tools and Enablers
Change Management needs and drivers
Over time, it became clear that only those KM interventions that involved a carefully integrated synthesis between the knowledge culture, people practices, knowledge assets and knowledge tools would be successful and sustainable.
This workshop provides a detailed insight into a best practice KM methodology known a the Integr8ed Knowledge Management Framework™ which has been developed over many years of international research and practical experience by the Knowledge Management Institute (Pty) Ltd.
After attending this highly interactive 2 day workshop, delegates will be able to:
Understand the history and evolution of Knowledge Management
Discuss early KM models and reasons for their limited successes
Position KM as a strategic discipline and organisational imperative
Identify the key knowledge needs and drivers for their organisations
Map the typical knowledge sharing barriers versus benefits matrix
Develop a high level KM strategy within a sustainable KM framework
Assess and nurture the knowledge culture and environment
Initiate effective and sustainable knowledge habits and practices
Identify and profile the knowledge assets and experts
Select and implement the appropriate knowledge tools and enablers
Scope & plan the change management required for implementation
Develop an integrated projects and program management plan
Articulate the Integr8ed Knowledge Management Framework™
“Knowledge Management should be seen as a strategic discipline and key organisational competency that constantly drives an improvement in the quality of actions and decisions of the knowledge workers using well structured information in context” Philip Marsh
This highly inter-active workshop experience is limited to a maximum of 15 to 20 people to ensure optimum skills transfer
The workshop are designed as “in-house” or “public” formats
The workshops can be customised to suit specific needs
Knowledge Management Institute (Pty) Ltd is a fully accredited services provider with the Services SETA under Decision Number 0797, valid until March 2012
To book call Philip or Lizelle on 0861 KNOWLEDGE or +27 (11) 958 0619 / 2234 or, book on-line below
The KM Institute (Pty) Ltd is dedicated to the pursuit of organisational “Wisdom through Knowledge™”
What other delegates have had to say …
“Brilliant – I learnt so much , I can’t wait to implement some of the ideas.” Senior Manager - Mining
“I wish I could have participated in this workshop years ago – it would have saved us a fortune.” Executive Director - Power
“The practical tools and techniques given are so useful – it will change the way we share knowledge as an organisation.! Director - Engineering
“A practical insight into what is usually a very theoretical and daunting subject.” General Manager - Cellular
“A very useful workshop to assist us in participating more effectively in the new knowledge economy.” Regional Director – Local Gov.
Real business benefits gained from effective Knowledge Management
Increased ability to discover, gather, package, share, distribute and store organisational knowledge and wisdom!
Dramatically improved quality of decision making !
Improved retention and sharing of critical business knowledge and know-how!
Fast track graduate development and integration!
Facilitate effective core competency development!
Enhanced transfer of scarce and critical skills and knowledge!
Leveraging of internal and external subject matter experts!
Significantly increase value of social and knowledge networks!
Improve cross-functional sharing.
Ensure future sustainability through focused knowledge sharing and retention!
Much more...
Find out what other key benefits are available to your organisation through Structured Knowledge Management and Knowledge Sharing best practice by ordering this 1, 2 or 3 day in-house workshop today !